General Terms

General terms

1. Subject and Scope

· These General Terms and Conditions govern access to and use of the website spark-ko.bg, its pages, functionalities, and public product catalogue, hereinafter collectively referred to as the "Website".

· The Website is operated by "SPARK-KO" Ltd., UIC 128613985, VAT number BG128613985, with registered office and management address: Nova Zagora, 94 Professor Minko Balkanski Str., represented by Konstantin Beev, e-mail: office@spark-ko.bg, hereinafter referred to as "SPARK-KO" or the "Company".

· These General Terms and Conditions apply to every visitor to the Website, as well as to persons who send inquiries, request access to the restricted B2B area, or use information resources provided through the Website.

2. Supplier Data of the Information Society Service

· Name: "SPARK-KO" Ltd.

· UIC: 128613985. VAT number: BG128613985.

· Registered office and management address: Nova Zagora, 94 Professor Minko Balkanski Str.

· Representative: Konstantin Beev.

· Contact e-mail: office@spark-ko.bg. Current telephone numbers and addresses of commercial locations are published in the "Contacts" section of the Website.

3. Informational Nature of the Website and Catalogue

· The public product catalogue is for informational and representative purposes only. No online orders can be completed nor payments executed through it.

4. Inquiries and Individual Offers

· Inquiries may be sent via the contact form, by e-mail, telephone, or through any other published channel.

· The sender must provide accurate and sufficient contact details and correctly describe their technical and commercial requirements.

· SPARK-KO may refrain from responding to incomplete, manifestly in bad faith, automated, or business-unrelated inquiries.

5. Restricted B2B Area and Access Request

· The Website contains a link to a separate B2B platform with restricted access, intended for approved corporate partners of SPARK-KO.

· Access is not open and is not granted automatically. Submitting a request constitutes an application for review and does not guarantee profile creation, provision of specific prices, or conclusion of a contract.

6. Acceptable Use Rules

· It is prohibited to use the Website in a manner that violates the law, the rights of SPARK-KO or third parties, the normal operation of systems, or information security.

· Without explicit written permission, automated content extraction, bulk copying of catalogue data, bypassing technical restrictions, unauthorized access attempts, introduction of malicious code, infrastructure overloading, sending spam, or using false identities is strictly forbidden.

· In the event of a violation, SPARK-KO may restrict access, block a profile, retain technical evidence, and notify the competent authorities.

7. Intellectual Property Rights and Trademarks

· The design, structure, texts, databases, images, graphic elements, and other original content of the Website are protected by applicable legislation and belong to SPARK-KO or are used on a valid legal basis.

· Trademarks, logos, catalogue materials, and product names of manufacturers belong to their respective rights holders. Their presentation on the Website does not grant any licence to the visitor.

8. External Links and Third-Party Services

· The Website may contain links to websites of manufacturers, partners, Google Maps, the B2B platform, or other external resources.

· External services are managed by the respective third parties and may have their own terms and policies. SPARK-KO does not continuously control their content, availability, or data processing.

· Embedded services such as Google Maps load only upon the applicable consent of the visitor, unless a simple link opened by the visitor at their own discretion is used.

9. Personal Data and Cookies

· Information regarding the processing of personal data, the use of cookies, Google Analytics, Google Maps, and reCAPTCHA is contained in the Privacy and Cookie Policy published on the Website.

· Non-essential cookie settings are selected via the initial banner upon loading the Website and may be modified at any time through the settings of your internet browser.

10. Limitation of Liability

· SPARK-KO is liable for damages caused under the conditions and to the extent provided for by applicable legislation.

· The Company accepts no liability for decisions made solely on the basis of unconfirmed catalogue information, for incorrect selection or installation of a product, for incompatibility not explicitly confirmed in writing, as well as for actions of external websites and services.